Customer Service Officer – Kandy Branch

Customer Service Officer – Kandy Branch

• Company website link: https://www.cdb.lk

• Company name: Citizens Development Business Finance PLC (CDB)

• Industry: Banking / Financial Services

• Location: Kandy, Sri Lanka

• City: Kandy

• Postal Code: 20000

• Region: Central Province

• Gender: Not specified

• Company Office Local Address: No. 22, Cross Street, Kandy, Sri Lanka

• Contact info: 0117 388 388

• Email address: careers@cdb.lk

• Country: Sri Lanka

• Job Type: Full-time

• Currency: LKR (Sri Lankan Rupee)

• Job Average Salary rate: LKR 75,000 – 120,000 per month
  Estimated range based on market data. Actual salary may vary. This salary range is an estimation made by Jobs in Leed UK.

About Citizens Development Business Finance PLC (CDB)

Citizens Development Business Finance PLC is a leading Sri Lankan financial institution focused on innovation, customer service excellence, and sustainable business growth across the nation.

Job Summary

The Customer Service Officer at CDB Kandy provides exceptional service to clients, manages deposits, promotes financial products, and supports branch operations effectively.

Job Description

WALK IN INTERVIEW
Your journey of aspirations begins here!
CDB believes in elevating the lives of all Sri Lankans. Our focus is to employ and engage individuals who aspire to grow their careers within a renowned financial entity, working with a dynamic team of industry professionals who are dedicated to raising the bar and setting benchmarks in Sri Lanka’s financial industry.

Customer Service Officer – Kandy Branch
We seek a result-oriented dynamic individual with a high degree of motivation, excellent communication skills and ability to work independently. The ideal candidate must be a qualified & talented individual with a can-do attitude, having a sound understanding of the subject matter to make comprehensive decisions, the ability to work as part of a team and possess the determination to succeed in a challenging environment.

Job Profile
• Providing required services to existing customers and potential customers to expected standards
• Assisting customers in filling deposit and saving documents and ensuring all documents are accurate and provided to the branch
• Coordinating with relevant divisions at head office on savings and deposit functions
• Creating business awareness to attract new customers
• Accurately handling cash and working on instructions

Qualifications and Experience
• Between 19 or 23 years
• 3 passes at the G.C.E. A/L examination and minimum of C passes for English and Mathematics at the G.C.E. O/L examination
• Excellent communication skills
• Sports/extracurricular activities will be given due recognition
• School leavers with positive attitude are encouraged to apply

Benefits
• Attractive remuneration package with incentive based rewards
• On-the job training and career guidance
• Ability to grow in a fast growing company

Walk-in Interview Details:
Dates: 14th to 16th August 2025
Time: 9.00 a.m – 3.00 p.m
Branch: Kandy
Location: No. 22, Cross Street, Kandy
Contact Person: Mr. Sameer – 077 786 7269

If you believe you are the ideal candidate, please walk in for an interview along with your updated CV. Rewards & remuneration commensurate with qualifications, competencies and ability with a well-defined career path await those with ambition, motivation & willingness to perform.

Customer Service Officer – Kandy Branch
Citizens Development Business Finance PLC
www.cdb.lk
HOTLINE: 0117 388 388
CDB
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Disclaimer

This job listing is aggregated from publicly available sources. We are not the employer. Please apply only via the official careers page. Please apply to Customer Service Officer – Kandy Branch only through the official careers website given apply link.

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Join CDB Kandy as a Customer Service Officer. Deliver exceptional financial services, assist clients, and grow your career in Sri Lanka’s finance sector